By creating an account or using ParentBrief, you agree to these terms. If you do not agree, do not create an account or continue using the service.

Our Privacy Policy explains how we handle personal information. It is a notice about our privacy practices and does not reduce any rights you have under law.

You must be at least 18 years old and capable of entering a contract. ParentBrief is designed for parents, carers and other adults authorised to manage the relevant family, school or activity communications.

You may add information about a child or another person only if you have authority to do so. If you act for an organisation or class group, you confirm that you are authorised to accept these terms for that use.

ParentBrief helps collect, organise and summarise family, school and activity communications. Features may include forwarding, an optional read-only Gmail connection, WhatsApp forwarding, extracted events and actions, briefs, reminders, notifications and optional household or class sharing.

ParentBrief is an independent service. Unless we clearly say otherwise, we are not operated, endorsed or approved by your school, activity provider, Google, Meta or any messaging provider.

The service may be identified as beta or early access. We will still provide it with the care and skill required by applicable law, but features may change as we learn and improve them.

Give accurate account information, keep sign-in details confidential and tell us promptly if you suspect unauthorised use. You are responsible for activity you knowingly authorise through your account, but not for activity caused by our breach or matters outside your reasonable control.

You may connect only accounts, inboxes, phone numbers and communications you own or are authorised to use. You can disconnect integrations and delete your ParentBrief account in Settings.

You keep ownership of content you provide or import. You give ParentBrief a limited, non-exclusive licence to host, copy, process, format and display that content only as needed to operate, secure and maintain the service and provide the features you request. This licence ends when the content is deleted, subject to reasonable backup, legal and security retention.

You confirm that you have the rights and permissions needed to provide the content and direct us to process it. Do not upload unnecessary sensitive information, confidential information you may not share, or content that infringes another person’s rights.

Content is private to your account by default. If you deliberately share content with a household, class or invitation group, you authorise us to make it available to that audience. Check the audience and remove personal information that is not needed before sharing.

If you connect Gmail, you authorise the read-only access shown in Google’s consent screen. ParentBrief uses that access as described in the in-product notice and Privacy Policy. You may disconnect Gmail in Settings or revoke access through Google.

ParentBrief also relies on hosting, communications, analytics, page-retrieval, AI and notification providers. Their services may be subject to their own terms. We are not responsible for their independent conduct, but this does not exclude our responsibility to exercise due care in selecting, configuring and using providers or any right you have under Australian law.

ParentBrief uses automated tools to extract and summarise communications. These tools can miss information, misunderstand context or produce incorrect dates, actions or summaries. ParentBrief is an organisational aid, not an official school record, emergency service, or source of medical, legal or financial advice.

Use reasonable judgment and check the original message before relying on information that affects attendance, safety, health, payments, consent, deadlines or another important decision. Nothing in this section limits any consumer guarantee or remedy that cannot lawfully be limited.

Use ParentBrief only for lawful personal, household and authorised community purposes. Do not use it to harm, harass, surveil or impersonate anyone; breach privacy, confidentiality or intellectual-property rights; distribute unlawful or malicious content; send spam; bypass security or usage controls; probe or disrupt the service; or access another person’s account or data without permission.

Do not resell the service, systematically scrape it, reverse engineer it except where the law permits, or use ParentBrief content or systems to train a competing model or service without our written permission.

We and our licensors own ParentBrief’s software, design, branding and service content, excluding your content and third-party material. We give you a personal, revocable, non-transferable and non-exclusive right to use the service for its intended purpose while your account is active.

If you give feedback, you allow us to use it without restriction or payment. We will not identify you publicly as the source without permission.

ParentBrief may offer free features, trials, beta access, one-off purchases or paid subscriptions. Before you pay, the checkout screen will show the applicable price and currency, whether GST is included, the billing period, included features, any trial conditions and any limits. We will not charge you unless you expressly choose a paid offering and authorise the payment.

If you choose an automatically renewing subscription, we will disclose that before purchase and charge the payment method you authorise at the stated interval until you cancel. You may cancel using the method shown in your account, checkout or app store. Unless the checkout states otherwise or the law requires an earlier refund or termination, cancellation stops the next renewal and paid access continues until the end of the current billing period.

We may change prices or paid-plan features prospectively. We will give reasonable advance notice of a material change that affects a renewal and explain when it takes effect. You may cancel before the new price or changed plan applies. We do not retrospectively increase the price of a completed billing period.

Payments may be processed by a third-party payment provider or app store, whose payment terms and privacy policy also apply. If a payment fails, we may retry it or suspend paid features after reasonable notice, but we will not remove rights or remedies that cannot lawfully be excluded.

Refunds, repairs, replacements, service re-performance and other remedies are available where required by the Australian Consumer Law. Any additional refund or credit offered at checkout is on top of those statutory rights.

We may maintain, improve or change ParentBrief and may need to interrupt a feature for security, maintenance, provider changes or legal reasons. We will use reasonable care to minimise avoidable disruption.

If we plan a material change that significantly reduces a core feature, we will give reasonable notice where practicable. You may stop using the service and delete your account. If a paid service is affected, we will provide any remedy required by law.

You may stop using ParentBrief and delete your account at any time. We may restrict or suspend access where reasonably necessary to address a serious or repeated breach, protect security or another person, prevent unlawful conduct, respond to a provider restriction or comply with law.

Except where urgent action is reasonably necessary, we will explain the issue and give you a reasonable opportunity to fix it. If we discontinue the entire service, we will give reasonable notice where practicable and provide a reasonable opportunity to retrieve important account information, subject to security, technical and legal limits.

Ending an account ends your right to use the service. Terms that logically continue—such as ownership, accrued rights, privacy retention, consumer rights and dispute terms—remain effective.

ParentBrief comes with consumer guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies a consumer guarantee, statutory right or remedy that cannot lawfully be excluded, restricted or modified.

Subject to those rights, each party is responsible for loss that was reasonably foreseeable and caused by its breach, negligence or unlawful conduct. Neither party is responsible for loss caused by the other party’s failure to take reasonable steps, or for indirect loss that was not reasonably foreseeable. This allocation does not apply where the law does not permit it.

Contact [email protected] if you have a complaint. Please describe the issue and the outcome you seek. We will investigate in good faith and try to resolve it promptly.

You may also contact your state or territory consumer-protection agency. Nothing in these terms prevents either party from seeking urgent relief or using a court, tribunal, regulator or external dispute process available under law.

We may update these terms to reflect service or legal changes. We will publish the new terms and date and give reasonable advance notice of a material change where practicable. Changes apply prospectively and do not remove rights or remedies that have already accrued.

If a change is materially adverse, you may close your account before it takes effect. Continued use after the effective date indicates acceptance of the updated terms, but only to the extent permitted by law.

The laws of Victoria, Australia govern these terms. The courts and tribunals of Victoria have non-exclusive jurisdiction, which means you may also have rights to bring a claim elsewhere under applicable consumer law.

If part of these terms is invalid or unenforceable, the remaining terms continue. A delay in enforcing a right is not a waiver. We may transfer these terms as part of a genuine sale or restructure of ParentBrief if your rights are not materially reduced; you may not transfer your account without our consent.

Questions about these terms can be sent to [email protected].